Warranty

2-YEAR LIMITED MACHINE WARRANTY:

Machine Warranty

2 years Bumper to Bumper machine warranty for all machine mechanical and electrical components. (Except consumables parts)

Laser Power Source Warranty

  • 2-year warranty for models equipped with IPG laser source.
  • 1-year warranty for models equipped with other laser power sources.

WARRANTY DATES

The Company represents and warrants that the OMTech FC Series of products will perform according to the warranty policy stated above from the date of installation. Products will be free from defects in materials and workmanship under normal use and service for the stated period. OMTech FC has the responsibility to offer a timely solution and/or repair if deemed inoperable or defective by OMTech FC Repair & Support Specialists. Clients are obligated to show proof of any such claims of machine parts or operational defects.

NO OTHER WARRANTIES

The Company and its suppliers disclaim all other warranties, either expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose with regard to the equipment and related products to the maximum extent permitted by applicable law.

NO LIABILITY FOR DAMAGES

In no event shall the Company or its supplier be held liable for any damages whatsoever (including without limitation, special, incidental, consequential, or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use the Product. Even in the case that the Company has been advised of the possibility of such damages, the liability of the Company and its suppliers under any provision of this document shall be limited to the amount actually paid for the Product.

POST WARRANTY SUPPORT AND/OR REPAIRS:

OMTech Laser FC offers free lifetime U.S.-Based tech support via phone & email to the original purchaser of the Fiber Cutters. However, after two (2) years of warranty, replacement parts will be the responsibility of the client, including shipping charges. OMTech Laser FC will provide a quote for the necessary parts and repairs.